Configured by default for all new accounts, promotional SMS is generally used for sending any offers or promotions to new and existing customers. Messages are sent to non-DND numbers and opt-in numbers between 9am and 9pm only.
Transactional route can only be used for sending transactional SMS such as OTPs and alerts to your registered users. Messages can be sent 24/7 from your own 6-character Sender ID.
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